For most of the orders, our processing time is 1-2 business days.

Some high-performance swords may require longer handmade processing time, depending on the difficulty of the craft.

We have a 30-day satisfaction guarantee on all of our items. If you are not completely satisfied with any item from JapaneseKatana.com or if the item is damaged or defective you may return it for a replacement or refund. Please contact our customer service at sales@japanesekatana.com

Once we shipped out your order, you should be received it within 3-15 business days depend on your destination.

All of our swords are designed in Japan and made in Longquan, China. Which is known as one of the best place in the world to product swords, it has more than 2600+ years of history, it is a family sword city. Some orders are ship from China and some ship from US.

For some reason you are not completely satisfied with an item(s) you have ordered from us, you may return it (within 30 calendar days after your tracking number has been marked as "delivered").

For more details regarding your return, please see the return policy here:

https://www.japanesekatana.com/pages/670/return-policy

Yes, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.

For more details, please see

https://www.japanesekatana.com/pages/671/customs-information-and-customs-charges